Payment Policy – Starfod

Last Updated: August 20, 2025

How to Complete Your Purchase

When you are ready to purchase your selected items, simply click the “Proceed to Checkout” button. You may complete your purchase as a guest—no account is required.

At checkout, you will see a detailed summary of your order, including the total amount due for your items. You can then select your preferred payment method and enter your billing address to finalize your purchase.

Accepted Payment Methods

Starfod accepts the following secure payment options:

• American Express
• Google Pay
• Shop Pay
• MasterCard
  
• Apple Pay
• Visa
  

All prices on our website are listed in GBP (£), and final charges will appear in your order summary before completing checkout.

Payment Security

We take your privacy and payment security seriously. All payment transactions are processed through a secure 128-bit SSL encrypted environment, ensuring your personal and financial information is protected.

You can confirm that your transaction is secure by checking for a padlock icon in your browser’s address bar during checkout.

For your protection:

• Starfod does not store or retain your credit or debit card information after the transaction is completed.
• Payment details are transmitted directly and securely to our banking partners for authorization.
• Every transaction is processed in compliance with the Payment Card Industry Data Security Standards (PCI DSS).

You can shop with confidence knowing your credit card or bank account details are fully encrypted and handled securely.

Payment Verification

To protect customers from fraud, Starfod implements a payment verification process for certain transactions. In some cases, additional confirmation may be required before your order is processed or shipped.

Please ensure that your contact details (email and phone number) are correct and up to date in case our support team needs to verify your order information.

Order Confirmation

Once your payment is successfully processed, you will receive a confirmation email with your order number, purchase details, and receipt.

If you do not receive a confirmation within 24 hours of placing your order, please contact our support team for assistance.

Contact Information

Company Name: STAR FRUIT & VEG. LTD
Store Name: Starfod
Address: STAND 16 1 SHERRIN ROAD, SPITALFIELDS MARKET, LONDON, ENGLAND E10 5SH
Email: contact@starfod.com
Phone: +44 02080500096
Business Hours: Monday–Friday: 09:00 AM–5:00 PM (London Time), Saturday–Sunday & Holidays: Closed